To further assist our clients we have put together the following information.  Should you need further assistance please call to schedule an appointment with one of our phone technicians.  See our Service Rates or call for a free estimate. 

Phone System Programming

Instructions for basic programming of the Norstar and Nortel Networks phone system and voice mail.  Please note the following instructions are only compatible with these systems. 

(Programming Voice Mail)

Add a new mailbox

Reset a mailbox password

Change the name on a mailbox

Change the company greeting

Change your personal greeting

Record an alternate greeting (used when on vacation or out of the office)

Change a person's recorded name in the company directory

Access your voice mail from another phone

Access your voice mail from outside the office

Leave a message for someone in your office 

(Programming Phones)

Find your extension

Program an external auto dial key

Program an internal auto dial key

Place a conference call

Change the display contrast

Change time and date

Dial Tone

Instructions on how to troubleshoot the most common problems with dial tone.

No Dial Tone / Static on the Line

Toll Free:  888-847-1883    Local: 714-847-8338