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To further assist our
clients we have put together the following information.
Should you need further
assistance please call to schedule an appointment with
one of our phone technicians.
See
our
Service Rates
or call for a free
estimate.
Phone
System Programming
Instructions for basic programming of the Norstar and Nortel Networks phone system and voice mail.
Please note the following instructions are only
compatible with these systems.

(Programming Voice Mail)
Add a new mailbox
Reset a mailbox password
Change the name on a mailbox
Change the company greeting
Change your personal greeting
Record an alternate greeting (used when
on vacation or out of the office)
Change a person's recorded name in the
company directory
Access your voice mail from another phone
Access your voice mail from outside the
office
Leave a message for someone in your
office
(Programming Phones)
Find your extension
Program an external auto dial key
Program an internal auto dial key
Place a conference call
Change the display contrast
Change time and date
Dial Tone
Instructions on how to troubleshoot the
most common problems with dial tone.
No Dial Tone /
Static on the Line
Toll Free: 888-847-1883
Local: 714-847-8338
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