You pick up a line to call out on only to hear static on the other end or worse no dial tone at all. Before you call out a phone technician you might want to try some preliminary troubleshooting on your own. Its easy to do and can save you money.

First you need to determine if the problem is with the phone itself, the phone jack that its plugged into or with your phone service.

Begin by picking up the line that is giving you trouble from other phones in your office.  If you experience the same issue on these phones as well the problem is most likely with your phone service.  Call your service provider and ask them to do a remote check for you.  If however the line is working fine on the other phones the problem is either with the phone itself or the phone jack that its plugged into.  To determine which simply unplug the phone from its jack and replace it with another phone that you know to be working.  If the phone that was previously working fine is still working you can determine that the problem is coming from the phone itself and will most likely need to be replaced.  If however you experience the same problem with both of the phones you can determine that the problem is with the phone jack.

For phone jack and inside wiring repairs give us a call. Our Service Rates are very affordable and we offer the convenience of scheduling by appointment.

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